Is ChatGPT Down? Error Codes and Easy Fixes

calendar Jun 23, 2023
author Written by Artur Glukhovskyy

ai and human challenge

Chat GPT, a highly-advanced conversational AI chatbot from OpenAI, has taken the world by storm since its launch in November 2022.

As a result, sky-high volumes of users are causing disruptions to the service whether it's due to capacity issues, response errors, server problems and more, causing uproar and reliability concerns.

Just recently, OpenAI, the company behind ChatGPT, released ChatGPT-4, the next iteration of the popular large language model chatbot leading to increases in downtime.

This might lead you to question, “Is ChatGPT down?” To help answer this, we’ll cover some of the common ChatGPT errors and what you can do about them (if anything!).



1. Check the OpenAI official Page first

2. The Different Types of Errors 

3. AI Crash Course for Business 

4. FAQs 


Check the Official OpenAI Server Page First

The first and most obvious step is to head over to and check the official status of the ChatGPT servers.

If you see the word “operational” this means there are no known issues coming from the server end at OpenAI.

While you still might be experiencing connectivity issues you’ll at least know that the problem is on the user end.

ChatGPT is exceptionally popular so downtimes are to be expected but if problems persist it might be an indicator that your device has a glitch in the system!

In the next section, we’ll detail some of the common error codes while using ChatGPT and the fixes.

no signal error message

The Different Types of Technical Issues You Might Experience and What To Do

Let’s take a look at the most common ChatGPT errors you might experience.


1.ChatGPT Error Code 1020

This is the most common error code that users are experiencing with ChatGPT.

The reason behind “Error code 1020. Access denied” popping up is down to ChatGPT detecting something unusual in your internet connection configuration or your device.

Error code 1020 can also trigger if you’re using a VPN with misconfigured settings.

ChatGPT has rigorous security measures in place and if your device or settings don’t meet the criteria for entry, it’ll kick out a code to deny access.

In reality, it’s a good thing, in practice it’s annoying.

Assuming you’ve checked your configurations and everything seems legit, try flushing the DNS. Here’s how to flush your DNS on Windows:

  1. Go to the Start menu and open the Command Prompt window.
  2. Type the following command: “ipconfig /flushdns” then restart your PC.
  3. Fire up ChatGPT and try logging in again. This should resolve the problem.
  4. If you’re using macOS try this.

If this doesn’t work for you, try this next method: changing your DNS server to an alternative such as Google or Cloudflare.

  1. Open Windows settings and go to Network and Internet -> Hardware properties.
  2. Click on Edit next to DNS server assignment and change the DNS to manual mode.
  3. Add this: Preferred DNS, Alternative Click to Save.
  4. Restart your computer and try to log into ChatGPT again.

If you’re still having some ChatGPT service disruption, try resetting your IP address:

1. Go to Windows settings and open the Command Prompt window.

2. Run these codes one by one:

  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns

3. Restart your computer and try to log into ChatGPT.


2. ChatGPT Error Code 429

This error message triggers if you try to submit too many requests to the server in a short space of time.

Basically, to promote fair usage and ensure everyone gets a shot at using ChatGPT, they’ll throw this error code 429 out to let users know they’re doing too much too soon!

As the server capacity is still limited, just be patient and dial back the requests.

error code smarthphone


3. ChatGPT Network Error on Long Responses

This means that ChatGPT has some server issues when trying to return a request to the user.

There are several reasons behind this temporary outage. Typically it’s due to internet connection issues such as firewall, server or network issues.

You may also receive this message “Network error on long responses” if the connection times out during ChatGPT’s response.


4. ChatGPT Login Error

This temporary downtime may occur simply because the user did not enter the correct username and password, so always double-check that you're entering the correct information when logging into chatGPT.

Another cause is due to expired cookies which can be solved by following these steps:

  1. In your address bar, next to the web address, click the padlock icon and select Site Settings.
  2. Click on “Clear Data” and confirm your selection.
  3. Refresh the page and attempt to login into ChatGPT again.

Google Deepmind AI wallpaper


5. ChatGPT Network is at Capacity Right Now

As the name suggests, this ChatGPT status appears when it is experiencing high volumes of user requests and the server capacity can’t physically handle any more!

There’s not a great deal you can do with this full capacity error other than wait and refresh your page until our AI-Based chatbot frees up some space.

If you’re not getting any joy with these solutions due to constant ChatGPT outages you can try a couple of other tricks to get you back chatting:

  • Try alternatives to ChatGPT - since OpenAI unleashed ChatGPT on the world we’ve seen dozens of tech companies elbow their way into the action. Check out our guide on The Best ChatGPT Alternatives.
  • Try a different search engine - you might be experiencing problems with logging into ChatGPT on one browser but by switching to another you might just fix it!
    Try logging in on Chrome, Edge, Safari, Opera or Firefox and give it a go!



Want to Learn More About AI for Business?

You’re in the right place! AI is a fascinating field and one that is building tremendous traction across the business landscape.

As technology advances, business applications are becoming more plausible in everyday practice. AI is being used to save time and increase productivity outputs over many different roles and sectors. It's no longer a far cry into the future, it’s here, available and ready to be implemented.

So how can you learn more about using AI in business? As a leading educational course provider, Growth Tribe offers an AI for business course!


Here’s some of what you’ll cover:

  1. Introduction to AI and the digital ecosystem including ChatGPT.
  2. Learning from data - including supervised, unsupervised and reinforcement learning.
  3. Generative AI and emerging trends and the ethical challenges they pose.
  4. Business applications of AI in marketing, finance, operations, and healthcare plus the risks and benefits for it.
  5. Real-world case studies and examples and what we can learn from them.
  6. Integrating AI into business strategies.
  7. How to be responsible with data and ethical using AI.

Here’s what you’ll get:

  • Internationally recognised certificate you can use to progress your career.
  • Fully remote so you can join from anywhere!
  • Access to 30K+ member community for lifelong support.
  • Exclusive live events available to participants only.
  • Contact with leading industry experts so you can trust what you learn.
  • Downloadable resources to solidify your learning.



Why does chat gpt stop?

Ah, the occasional pause of ChatGPT! These are 4 reasons why ChatGPT could stop

  1. Impact of Browser Extensions: Certain browser extensions can occasionally interfere with ChatGPT's functionality. To ensure a seamless experience, it is recommended to review and disable any extensions that may conflict with the chatbot.

  2. Server Status and Maintenance: Like any digital service, ChatGPT relies on servers that may undergo periodic maintenance or experience temporary glitches. During such instances, the chatbot may pause momentarily while adjustments are made to ensure optimal performance.

  3. User Volume and chatGPT Capacity Issue: High demand from numerous chatGPT users can sometimes lead to a partial outage. During peak usage periods, the system may experience temporary limitations in accommodating everyone. The OpenAI team is actively working to expand capacity and enhance user experience.

  4. Internet Connectivity Factors: ChatGPT's performance can be influenced by internet-related issues, such as connectivity disruptions or fluctuations. These external factors can impact the smooth operation of the chatbot and may result in temporary pauses.


How to use chat gpt to write an essay?

Here are some best practices to help you write a high-quality scientific article about your discovery using ChatGPT:

  1. Effective Prompting: be as specific as possible with your prompt. Below is a picture that explains how to write the best prompt
  2. Clear Structure: start with a clear and concise title that reflects the essence of your discovery. Organize your article with sections such as Abstract, Introduction, Methods, Results, Discussion, and Conclusion. This structure ensures that readers can easily navigate and understand your research.
  3. Introduction: Begin with a compelling introduction that provides background information on the topic, states the research problem, and highlights the significance of your discovery. Clearly articulate the objectives and research questions your study aims to address.

  4. Methods: Describe the methodology and techniques you employed in your research. Clearly outline the steps you took to utilize ChatGPT and any additional tools or datasets involved. Be specific about the prompts used, the model configuration, and any preprocessing or post-processing techniques.

  5. Results: Present your findings in a clear and concise manner. Use appropriate tables, charts, and figures to illustrate the results of your experiments or analysis. Provide statistical measures or other relevant metrics to support your claims.

  6. Discussion: Interpret and analyze the results in the context of your research objectives. Compare your findings with existing literature and discuss their implications. Address any limitations or challenges encountered during the research process and provide suggestions for future studies.

  7. Clarity and Accuracy: Use clear and concise language to communicate your ideas effectively. Ensure that your article is grammatically correct and free of errors. Cite relevant references and sources to support your claims and give credit to the work of others.

  8. Review and Revision: Before submitting your article, thoroughly review and revise it for clarity, coherence, and logical flow. Seek feedback from colleagues or mentors to ensure your article meets the standards of scientific publishing.

  9. Ethical Considerations: Adhere to ethical guidelines, including proper citation of sources, obtaining necessary permissions, and ensuring the responsible use of AI technology. Acknowledge any potential biases or limitations of ChatGPT and the implications they may have on your research.

  10. Journal Selection: Choose a reputable scientific journal that aligns with the scope and focus of your research. Familiarize yourself with the journal's guidelines and formatting requirements to ensure your article meets their criteria.

  11. Peer Review Process: Be prepared for the peer review process, where experts in the field will provide feedback and suggestions for improvement. Embrace constructive criticism and address any concerns raised by reviewers in a thoughtful and thorough manner.

Now you should be ready to set up your essay using chatGPT! But ALWAYS remember to check the final output as ChatGPT is taking the output from millions of others. 


How to write chatGPT prompt


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